Skip to main contentEnter
Purposeful journalism for people who care about our town
Ipswich.co.uk logoSupport our journalism
News

Concerns as town's 11th phone repair shop set to open

Another day, another phone shop in Ipswich.

The big picture: Fresh off July's grand opening of iCrack, the town's tenth phone repair shop, the former Hotter Comfort Concept store on Tavern Street is set to become the town's eleventh.

iRepair and iVape is set to be the town's twelth phone repair store
Will Hamer
iRepair and the adjoining iVape will become the town's eleventh mobile phone repair shop

Why it matters: Many residents and business owners are concerned that the prevelance of phone repair shops is exacerbating the town centre's challenges and negatively impacting other businesses.

What they're saying: Speaking to Ipswich.co.uk, Will Hamer, who runs the brilliant Threads for All shop on the Walk in Ipswich, raised his frustrations:

"These guys pop up everywhere and seem to some how succeed in a clearly saturated market.

"It devalues the town, nobody’s going to come and visit Ipswich to see its many phone shops, we need unique stores that are going to bring people in."

And he's not alone: I can say from firsthand conversations I've had with residents, and following reader feedback from a previous story on the number of phone shops in the town, that Will's frustrations are shared by many others.

The other side: It's another disused store that is now occupied, and while the abundance of phone shops may seem excessive to some, it could indicate a thriving, albeit very competitive, market.

Zooming out: According to Ibis, the UK phone repair market will be worth an estimated £706m in 2024, a 9.9% increase from 2023. There are 616 businesses in the UK employing over 3,300 people.

By the numbers:

  • Ipswich accounts for 0.2% of the UK's population but 1.8% of the UK's phone shops.

  • If Ipswich accounts for 0.2% of the UK phone repair market, it is worth an estimated £1,412,000 – £128.4k per shop.

The bottom line: iRepair will become the town's eleventh phone repair shop, but will it be it's last? Only time will tell.

Our content is free to read thanks to the generous support of Ipswich School, Attwells Solicitors and ICS

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
Feature

What's on in Ipswich this Christmas: Your guide to festive shows

From traditional pantomimes at the Regent and New Wolsey Theatre to dance adaptations of classic tales and cinema screenings, Ipswich venues are offering entertainment for all ages throughout the festive season.
by
Continue reading →

Ipswich School, Attwells Solicitors and ICS

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
News

Persimmon Homes buys land for 465 new homes in Ipswich

Persimmon Homes Suffolk has completed the purchase of land at Henley Gate, marking the housebuilder's return to Ipswich after several years, with plans to deliver 465 new homes.
by
Continue reading →
News

Ipswich man jailed for five years after rape conviction

Leon Thomas, 53, formerly of Farina Close in Ipswich, was sentenced at Ipswich Crown Court on Thursday after a jury found him guilty of raping a woman he knew.
by
Continue reading →

Ipswich School, Attwells Solicitors and ICS

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
News

Suffolk and Norfolk mayoral elections to be delayed by two years

The government is expected to announce today that it will postpone planned elections for a new Suffolk and Norfolk mayor from May 2026 to 2028, marking the second delay to democratic processes in the region this year.
by
Continue reading →
Load more content
Our content is free to read thanks to
Our content is free to read thanks to
Our content is free to read thanks to
Want our best content delivered to your inbox every Friday?

Have you subscribed to our free weekly newsletter?

If you haven’t, you really should. You’ll get our best content delivered to your inbox every Friday afternoon, just in time for the weekend. You can unsubscribe at any time, although 99.7% of people don’t.

  • Lee Walker
  • Joe Bailey of Brighten the Corners
  • Mark Hubert
6,630+ people are already loving it