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Public divided over Ipswich's digital portal in town's latest act of self-deprecation

Opinion
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"Why would anyone want to see Ipswich?" This is the sentiment that dominates the public response to plans for a futuristic digital portal on the Cornhill, revealing – yet again – a town that seems determined to undermine its own efforts to regenerate.

The proposed circular sculpture on the Cornhill would create a 24/7 livestream connection to international locations including Dublin, Philadelphia, Vilnius, and Lublin, allowing real-time interaction between Ipswich residents and people thousands of miles away.

While the project's designers describe it as a "contemporary urban feature, creating real-time visual and social connections with other global locations," social media reaction as it so often does, reveals a deeply divided public opinion.

How the digital portal would look facing Lloyds Avenue
How the digital portal would look facing Lloyds AvenueIpswich Borough Council

Funding realities vs. public priorities

A significant misconception is the project's financing. Many incorrectly assume the portal would be funded from Ipswich Borough Council's budget, leading to criticism about misuse of taxpayer money.

In reality, the portal would be fully funded by the Towns Fund, a UK government grant specifically awarded to help towns like Ipswich "level up". This funding comes with strict criteria about how it can be spent – it's earmarked for projects like digital innovation and cultural assets, not for fixing potholes or providing basic services.

It's hoped that the project will help rejuvenate the town centre, attract new visitors, support local businesses, and promote Ipswich as a place of culture, connectivity and global relevance. However, the announcement has inadvertently (but not unexpectedly) reopened the debate about the current state of Ipswich town centre.

Residents express valid concerns about the shopping environment, safety, and overall appeal of the area. Many shared nostalgic memories of what they described as a once-thriving town centre, contrasting sharply with their current perceptions.

While no one is going to argue that money is required for fixing potholes, supporting local businesses, improving infrastructure, creating youth facilities, and enhancing public safety, this pot of funding cannot be used for any of those things. The money is specifically earmarked for forward-looking regeneration projects rather than addressing existing infrastructure deficiencies.

Despite this funding reality, there's no getting away from the fact that many clearly feel the grant money could be better invested in addressing what they perceive as more pressing issues facing the town – highlighting the gap between government funding strategies and local priorities.

How the portal would look facing the former Griwades building and Westgate Street
How the portal would look facing the former Griwades building and Westgate StreetIpswich Borough Council

Xenophobic undertones

Rather than focusing on the portal's intended purpose of cultural exchange, many used the proposal as an opportunity to express anti-immigration views.

These sentiments ranged from "jokes" about sending immigrants back through the portal to derogatory comments about Ipswich's demographic makeup. Such reactions stand in stark contrast to the portal's stated purpose of fostering global connectivity and cultural understanding.

The prevalence and popularity of these comments rehighlights the concerning social divisions that extend far beyond opinions about a sculpture.

Ipswich's self-image problem

Perhaps least surprising was the usual tidal wave of self-deprecation that comes with any announcement of town centre investment. Residents questioning why anyone worldwide would want to see Ipswich at all and enthusiastically talking the town down, seemingly oblivious to the fact that by doing so, they are part of the problem.

A small number of more optimistic voices pointed out that residents tend to criticise both inaction and new initiatives equally, in what has – ironically – become an activity that unites many.

The bottom line

The planning documents show thoughtful consideration behind the portal concept – it would be strategically placed to frame two of Ipswich's most attractive historic buildings, including the Town Hall and The Botanist, showcasing these landmarks to international viewers and potentially improving perceptions of the town.

Similar portals have proven successful elsewhere, with Dublin's installation attracting over one million visitors (and, yes, a few flashers, too) in just six months – despite occasional misuse. While concerns about vandalism feature prominently in public responses, the potential benefits for Ipswich's cultural profile and tourism cannot, and should not, be dismissed.

In the end, however, the reaction to this proposal has revealed more than just opinions about a single piece of digital infrastructure – it's re-exposed deeper feelings about Ipswich's identity, how residents see their town, and what they believe it needs most.

Perhaps the most important question isn't whether the portal gets built, but whether Ipswich can overcome its cycle of self-deprecation long enough to embrace any vision for its future.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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500 mobile phones donated to support domestic abuse victims in East Anglia

News
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Virgin Media O2 Business has donated over 500 mobile phones to help survivors of domestic abuse and sexual assault across East Anglia, including Suffolk.

Why it matters: The donated devices will enable vulnerable people to contact support services, emergency services and family members when their own phones have been broken or confiscated by perpetrators.

The phones will be distributed to Leeway, Catch-22, and Mountain Healthcare support services across five counties – Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk and Suffolk.

Some devices will come with free SIM cards and mobile data from the National Databank, which was founded by Virgin Media O2 and the digital inclusion charity Good Things Foundation. The National Databank is described as "like a food bank but for free data, texts and calls, helping to connect people in need."

Leeway

Leeway provides support to adults and young people looking to break free from domestic abuse in Suffolk and Norfolk.

The background: The donation comes as part of Virgin Media O2 Business's social value commitment through a recent police contract with 7F Commercial Services.

7F Commercial Services uses collaborative buying power for seven police forces in the eastern region, including Bedfordshire, Cambridgeshire, Hertfordshire, Norfolk, Suffolk, Essex, and Kent, to obtain better value for money from their contracts.

What they're saying: Suffolk's Police and Crime Commissioner, Tim Passmore, said: "Supporting victims is a key responsibility for me as Police and Crime Commissioner. We commission many services to support victims to help them cope with the immediate impact of crime, and, as far as possible, recover from the effects.

Tim Passmore, Police & Crime Commissioner for Suffolk
PCC

"I absolutely support this 'social benefits' approach. Funding is always tight and anything we can do to work with the commercial sector to access additional funding to support this work gets my full support.

"I know from speaking to victims just how devastating it is to be denied something as basic as the ability to talk to family and friends. I hope these phones provide a useful lifeline for victims of domestic abuse and sexual assault to feel more secure and less isolated."

Charlotte Hails, Head of Public Sector Vertical Strategy at Virgin Media O2 Business, said: "As a former senior police officer who specialised in Safeguarding and Public Protection, I know first-hand that mobile phones and connectivity are critical to ensuring victims and survivors are not isolated and can receive support.

"By partnering with local organisations in East Anglia, Virgin Media O2 Business is helping ensure victims and survivors receive the smartphones and data they need. This builds on our commitment to support police forces and communities across the UK to improve public safety and reduce crime."

The bottom line: The initiative aims to reduce isolation among victims of domestic abuse and sexual assault by providing them with secure means of communication through donated mobile devices.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

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