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Warning issued as vulnerable resident targeted in driveway cleaning scam

A person with dementia was driven to a cash machine and pressured to withdraw £500 for unnecessary driveway cleaning work in Rushmere St Andrew last week.

Why it matters: Suffolk Trading Standards is warning residents to be vigilant against doorstep traders after this recent scam targeting a vulnerable individual.

The big picture: Doorstep scams often target vulnerable individuals, using high-pressure tactics to extract money for unnecessary or poor-quality work.

Pressure washing a driveway
tagphotoThomas Holt
Don't agree to work from cold callers or feel pressured to have jobs done immediately

The details:

  • The victim was approached at home and agreed to have their driveway cleaned

  • Traders then drove the resident to Ipswich to withdraw £500 cash

  • The suspects were seen in a white van in the Rushmere St Andrew area

What they're saying: "Never deal with traders on your doorstep. Do your research before agreeing to have any work carried out," Suffolk Trading Standards advised.

How to protect yourself:

  • Don't agree to work from cold callers or feel pressured to have jobs done immediately.

  • Get multiple quotes from reputable traders, and check Suffolk Trusted Trader for vetted options.

  • Ask for full business details and written quotes before any work starts.

  • Only pay once work is completed satisfactorily, avoid cash payments.

What's next: Suffolk Trading Standards is investigating and asks anyone with information to contact them via Citizens Advice Consumer Service on 0808 223 1133.

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ICS, Start, Build & Grow and All About Hearing

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
Start, Build & Grow logo

Wanting to start or grow your business in Ipswich?

If you have a business idea you need help launching, or a new business you need support getting established, SBG is a fantastic free programme created just for you.
Russell Osman having his ears checked by All About Hearing audiologist and co-director, Karen Finch

Exceptional hearing care with a personal touch

Suffolk’s independent hearing specialists, combining expert care, cutting-edge technology and personalised service to help you hear at your best.
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ICS, Start, Build & Grow and All About Hearing

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
Start, Build & Grow logo

Wanting to start or grow your business in Ipswich?

If you have a business idea you need help launching, or a new business you need support getting established, SBG is a fantastic free programme created just for you.
Russell Osman having his ears checked by All About Hearing audiologist and co-director, Karen Finch

Exceptional hearing care with a personal touch

Suffolk’s independent hearing specialists, combining expert care, cutting-edge technology and personalised service to help you hear at your best.
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