Suffolk Constabulary claims its new policing approach has boosted community interactions and improved response times since launching in late 2023.
The big picture: The force reports public engagement increased countywide from 200 to 1,500 monthly interactions while non-emergency call response times improved.
Community Policing Teams saw positive outcomes rise from 17.3% to 22.5%, police say.
Over 2,500 appointments were made through the new "diary car" system.
88.2% of non-emergency calls were attended within 24 hours, up from 82.8%.
Why it matters: The model aims to strengthen police-community ties while improving service delivery. Suffolk Police state it was developed in response to changing demands and public feedback.
What they're saying: Assistant Chief Constable Eamonn Bridger said the model "prioritises public engagement and gives our community what they need from our service."
Suffolk Police and Crime Commissioner Tim Passmore called the initial results "very encouraging."
Both officials emphasised the importance of continued monitoring and assessment.
Between the lines: The restructure introduced 80 Community Policing Officers across 50 new Community Policing Areas, focusing on neighbourhood policing and partnership working.
What's next: The new model will be assessed for a full 12-month period to ensure it meets public requirements.
The bottom line: Suffolk Police report early data suggests improved community relations and response times, though they stress this is just the beginning.
