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Suffolk firefighters responding faster to serious fires than a year ago, but still slower than a decade ago

New data shows that Suffolk Fire and Rescue Service has cut its average response time to primary fires by 33 seconds over the past year. However, response times remain slower than a decade ago.

The big picture: While Suffolk firefighters are getting to serious fires quicker, the Fire Brigades Union warns of a nationwide "crisis" in fire services due to budget cuts and reduced staffing.

By the numbers:

  • Average response time for primary fires in Suffolk: 10 minutes 58 seconds (down from 11 minutes 31 seconds last year)

  • Response time a decade ago: 10 minutes 35 seconds

  • Total incidents attended in Suffolk: 5,841 (down from 6,212 the previous year)

  • Non-fire incidents: 1,529

  • Fire-related fatalities in Suffolk: 7 (up from 2 the previous year)

Zoom out: Nationally, average response times for primary fires improved from 9 minutes 13 seconds to 9 minutes 3 seconds. However, this is still slower than the 8 minutes 16 seconds recorded a decade ago.

What they're saying:

  • Matt Wrack, Fire Brigades Union general secretary: "While we face the flooding, wildfires and extreme weather of the climate emergency, we have lost one in five firefighters to cuts. Fewer resources mean that fire engines take far longer to arrive at a fire than in the 1990s, and fire services' capacity varies wildly by region."

  • A Home Office spokesperson: "Throughout the country, our firefighters operate in challenging and high-risk environments, constantly going above and beyond the call of duty to protect our communities."

The bottom line: Despite year-on-year improvements in Suffolk, concerns remain about the long-term impact of budget cuts on fire service performance and response times across the UK.

Sources

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Wanting to start or grow your business in Ipswich?

If you have a business idea you need help launching, or a new business you need support getting established, SBG is a fantastic free programme created just for you.
The Lanman Group

Lanman Solar

Lanman Solar is an award-winning, fully MCS-accredited sustainable energy company with a 5-star rating on Google. From its offices in Suffolk, it serves businesses and homes across East Anglia.
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GBS

This family-run construction company has delivered quality services across commercial building, fire protection, diamond drilling, health and safety, and asbestos removal for over 30 years.
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Ipswich man jailed for five years after rape conviction

Leon Thomas, 53, formerly of Farina Close in Ipswich, was sentenced at Ipswich Crown Court on Thursday after a jury found him guilty of raping a woman he knew.
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Suffolk and Norfolk mayoral elections to be delayed by two years

The government is expected to announce today that it will postpone planned elections for a new Suffolk and Norfolk mayor from May 2026 to 2028, marking the second delay to democratic processes in the region this year.
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Start, Build & Grow, Lanman Solar and GBS

Start, Build & Grow logo

Wanting to start or grow your business in Ipswich?

If you have a business idea you need help launching, or a new business you need support getting established, SBG is a fantastic free programme created just for you.
The Lanman Group

Lanman Solar

Lanman Solar is an award-winning, fully MCS-accredited sustainable energy company with a 5-star rating on Google. From its offices in Suffolk, it serves businesses and homes across East Anglia.
GBS logo

GBS

This family-run construction company has delivered quality services across commercial building, fire protection, diamond drilling, health and safety, and asbestos removal for over 30 years.
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'I've got my life back': Ipswich woman reverses her diabetes in months

Susan Wolton from Ipswich has reversed her type 2 diabetes, lost over three stone and seen her IBS symptoms disappear after joining a free NHS programme that can be completed from home, with limited places remaining for local residents.
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College and university launch charity-business platform

Suffolk New College and University of Suffolk brought together over a dozen local charities and businesses in a new event designed to build partnerships beyond traditional fundraising. Organisers plan to make it an annual Christmas fixture.
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Attwells beats national rivals for apprenticeship award

Local solicitors Attwells has won the National Apprenticeship and Skills Award 2025 for SME Firms, beating national competition for its commitment to developing emerging talent.
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Start, Build & Grow, Lanman Solar and GBS

Start, Build & Grow logo

Wanting to start or grow your business in Ipswich?

If you have a business idea you need help launching, or a new business you need support getting established, SBG is a fantastic free programme created just for you.
The Lanman Group

Lanman Solar

Lanman Solar is an award-winning, fully MCS-accredited sustainable energy company with a 5-star rating on Google. From its offices in Suffolk, it serves businesses and homes across East Anglia.
GBS logo

GBS

This family-run construction company has delivered quality services across commercial building, fire protection, diamond drilling, health and safety, and asbestos removal for over 30 years.
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