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'Safe hands' care team in line for national awards recognition

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Ipswich.co.uk Logomark in a circle

Ipswich's only independent news website

We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

An Ipswich care company helping elderly residents maintain their independence has been shortlisted for a prestigious national award.

Why it matters: The nomination recognises Home Instead Ipswich's role in enabling older people to remain in their own homes while receiving professional care support.

The Home Instead office team
The Home Instead office teamHome Instead

The details: Home Instead Ipswich, Woodbridge & Felixstowe has been named as a finalist in the Home Care Awards, which celebrates innovation across the UK's home care sector.

The company provides:

  • Companionship services

  • Specialist dementia care

  • Personal care, including help with dressing and bathing

What they're saying: "Being recognised in such a prestigious national awards ceremony is a testament to our hardworking team," says Joanna McCall, General Manager of Home Instead Ipswich, Woodbridge & Felixstowe.

"It's an honour to support ageing adults in the area and give them the independence that staying at home provides. We're not just helping clients themselves, we're supporting the whole family by giving them reassurance that their loved one is in safe hands."

What's next: The awards ceremony will take place at the National Conference Centre in Solihull on 7 March.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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Oliver Rouane-Williams speaking with an elderly couple in the town centre

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'Cash for jewellery' traders targeting Rushmere St Andrew residents

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Ipswich.co.uk Logomark in a circle

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Reports have emerged of doorstep traders approaching properties in Rushmere St Andrew, asking residents if they want to sell jewellery items.

Why it matters: Unsolicited doorstep buyers may not offer fair value for items and could potentially be "rogue" traders who disappear with valuables.

Jewellery scam
Reports have emerged of doorstep traders approaching properties in Rushmere St Andrew, asking residents if they want to sell jewellery itemsIpswich.co.uk

The details: Officials are advising residents to follow three key safety steps if considering selling jewellery:

  • Shop around: Start locally by contacting a reputable jeweller to estimate your item's value before soliciting online bids or other offers.

  • Beware 'rogue' buyers: Exercise caution about whom you sell to. If you must leave jewellery with someone for a quote, ensure they're trustworthy and will be available when you return.

  • Read the small print: Check terms and conditions carefully, paying attention to potential hidden charges such as refining fees, postage fees and appraisal fees.

What to do: Report any concerns with traders to Citizens Advice Consumer Service on 0808 223 1133.

The bottom line: Getting multiple valuations from established local jewellers before considering doorstep offers helps ensure residents receive fair value for their items.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

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