Skip to main contentEnter
Join 7,550+ people who care about this town
Ipswich.co.uk logoSupport our work
News

Fresh questions raised over M&S's high street future in Ipswich

It has emerged there is no contractual agreement for M&S to maintain its high street store alongside the planned development in Copdock. The revelation comes after council leaders described the deal as "fantastic news for Ipswich" that "secures an ongoing M&S presence in Ipswich town centre." It doesn't.

The big picture: When council leaders announced the deal to sell the former Toys'R'Us site in Copdock to M&S, they were keen to emphasise that the new development would coexist with the brand's town centre store on Westgate Street.

M&S on Westgate Street, Ipswich
M&S have no contractual obligation to maintain their Westgate Street store in the town centre once the development of their new Copdock store is complete(Oliver Rouane-WilliamsIpswich.co.uk)

What they said: "The investment has been enabled by Ipswich Borough Council and Suffolk County Council, as owners of the Freehold and Long Leasehold of the site and secures an ongoing M&S presence in Ipswich town centre," said the announcement.

Colin Kreidewolf, Chair of Ipswich Borough Assets, Ipswich Borough Council’s property investment arm, said "The sale to M&S is coupled with the retailer retaining its Ipswich town centre presence."

Suffolk County Council leader Matthew Hicks noted the deal "retains their long-standing presence in the town centre."

Neil MacDonald, Leader of Ipswich Borough Council, said: “This is fantastic news for Ipswich. Ipswich gets the best of M&S with a new store at Copdock and a town centre store."

How the new M&S Copdock store will look
Plans for the new "brand-defining" 60,000 sq ft store in Copdock(M&S)

What's emerged since: Responding to questions from Ipswich.co.uk about the terms of the deal, MacDonald said that the council "worked hard during the negotiations to ensure that Ipswich was able to maintain its M&S high street presence," but he confirmed "there is no contractual agreement."

He added that M&S are "investing significant amounts of money in the Westgate St store," though no figures have been disclosed and neither M&S nor the council has provided specific details about the investment in the Westgate Street site.

Why it matters: The revelation raises serious questions about the long-term future of M&S's high street presence and prompts fresh concerns about the council’s commitment to Ipswich’s town centre. Ipswich.co.uk editor, Oliver Rouane-Williams shares his take below.

Opinion

The council's announcement of this deal was, frankly, misleading.

The language used was clear; deliberately intended to give the impression that the development of the new Copdock site was conditional on M&S maintaining it's high street presence.

It isn't.

We now know that M&S has no obligation to keep their Westgate Street store open.

While that doesn't mean it's a foregone conclusion the company will close it following the opening of the Copdock store, it will ultimately come down to numbers.

M&S own the Westgate Street premises, so they will likely keep the store open for as long as it remains commercially viable.

However, there lies the big question: Will the high street store remain commercially viable with a new "brand-defining 60,000 sq ft store" opening in Copdock and a large store already in Martlesham – both of which have better access and parking?

The fact that no other town the size of Ipswich has three large M&S stores suggests not, but only time will tell.

When the new store opens in 2027/28, shoppers will need to vote with their wallets and M&S will act accordingly.

The bottom line: Despite the positive language used by both council leaders and M&S, the lack of contractual obligation over its town centre future means M&S's long-term high street presence remains entirely at the company's discretion.

You can read it for free thanks to the generous support of GBS and Ipswich Sports Club

Despite a lack of promotion, the big reveal drew a good crowd of passersby

We're regenerating Ipswich – but we can't do it without you!

People tell us every day that our work matters – that it's making Ipswich better; that it's needed. But our work costs money, and unlike the Ipswich Star, we're not funded by national advertisers or owned by corporate US overlords. For just £4.75 a month, you can help fund our mission to restore pride of place and accelerate the much-needed regeneration of the town we call home.
Become a member →

In other news...

News

GP contract promises faster care – but will it deliver for Ipswich?

The government says a new GP contract will guarantee same-day urgent appointments and boost childhood vaccination rates, but the British Medical Association has warned it risks creating "unrealistic expectations" given how stretched services already are.
by
Continue reading →
News

Teen found guilty of the manslaughter of Andrew Roche

A teenage boy has been found guilty of the manslaughter of Andrew Roche, 42, following an altercation in the Whitehouse area of Ipswich last summer.
by
Continue reading →
News

Suffolk County Council approves plan for two joint chief executives

Suffolk County Council has approved plans to appoint two joint chief executives to lead the authority through local government reorganisation, following the departure of current chief executive Nicola Beach at the end of March.
by
Continue reading →
News

Lovisa opening marks second tenant for revived Grimwades building

Global fashion jewellery brand Lovisa has opened in the former Grimwades building on the Cornhill, becoming the second ground-floor tenant in the landmark property that sat empty for over a decade before the council acquired the building using Towns Fund money.
by
Continue reading →
News

New exhibition to celebrate disability history

A new exhibition exploring the lives, achievements and challenges of disabled people in Suffolk opens at The Hold in Ipswich on Thursday, 27 February 2026.
by
Continue reading →
Feature

'You might just save that person's life': Students take on 24-hour CPR marathon

More than 50 University of Suffolk paramedic students are performing continuous CPR for 24 hours to demonstrate that using the yellow and green defibrillator boxes found across Ipswich is straightforward, with the ambulance service providing step-by-step guidance to anyone who calls 999.
by
Continue reading →
News

Council approves £38m aquatics centre plan

Ipswich Borough Council has approved a £38 million aquatics centre as part of its £70 million four-year capital programme – but questions are already being raised about whether it will ever be built.
byand
Continue reading →
Feature

Suffolk's aging population faces predatory marriage threat

As Suffolk's population grows older, local legal experts are warning families about a disturbing trend that could rob vulnerable relatives of their life savings through marriages designed purely for financial gain. New data reveals widespread public concern about gaps in current inheritance laws that leave elderly people exposed to exploitation.
by
Continue reading →
Load more content
Our journalism is free thanks to
Our journalism is free thanks to
Want our best content delivered to your inbox every Friday?

Have you subscribed to our free weekly newsletter?

If you haven’t, you really should. You’ll get our best content delivered to your inbox every Friday afternoon, just in time for the weekend. You can unsubscribe at any time, although 99.7% of people don’t.

  • Lee Walker
  • Joe Bailey of Brighten the Corners
  • Mark Hubert
7,550+ people are already loving it