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One in 20 Ipswich residents accessed NHS mental health services last year

New NHS figures show that more than 9,090 Ipswich residents used mental health services in the year to March. However, local mental health leaders say these numbers only tell part of the story.

The big picture: While Ipswich's NHS mental health service access rate of 6.5% matches the national picture, it sits notably higher than the East of England average of 5.6%.

Yes, but: The data only tells half the story. Many people experiencing mental health challenges don't seek NHS support, according to Suffolk Mind CEO Jon Neal.

"The truth is we're all on the same mental health continuum when it comes to our wellbeing," says Neal. "We can all experience stress, and we can all move along the continuum into mental ill health depending on what's going on in our lives.

"Some people who experience mental ill health will try to access NHS services, many will not."

Jon Neal, Suffolk Mind
Suffolk Mind
Jon Neal is the CEO of Suffolk Mind

By the numbers: 9,090 Ipswich residents accessed NHS services in the year to March, of which 2,785 were children. Meanwhile, Suffolk Mind's helpline has seen a 200% increase in demand over five years.

Neal points to multiple factors affecting mental wellbeing: "Things like housing, rising bills, relationship breakdown, and physical health can all have an impact on how well we meet our emotional needs. And all of these areas are increasingly challenging for many."

Support available: While some people access NHS services, others turn to local charities. Suffolk Mind's NHS-funded Night Owls service "continues to provide a crucial lifeline for more people when they are struggling," Neal says.

What's next: Mental Health Minister Baroness Merron says the government is "committed to giving mental health the attention and focus it needs" by recruiting 8,500 additional mental health workers. The government plans to provide early intervention support in schools and local communities to "stamp out the root causes of mental ill-health."

The bottom line: The figures show the highest number of people accessing NHS mental health services since records began in 2016-17, but experts stress many others may be struggling without seeking professional help.

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Award winning, independent financial planners helping the people of Suffolk reach their financial objectives.
Russell Osman having his ears checked by All About Hearing audiologist and co-director, Karen Finch

Exceptional hearing care with a personal touch

Suffolk’s independent hearing specialists, combining expert care, cutting-edge technology and personalised service to help you hear at your best.
The ICS team outside their offices in Henley, just outside Ipswich

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Kingsfleet, All About Hearing and ICS

The Kingsfleet team outside their offices in Claydon, near Ipswich

Spend your time and money as you wish

Award winning, independent financial planners helping the people of Suffolk reach their financial objectives.
Russell Osman having his ears checked by All About Hearing audiologist and co-director, Karen Finch

Exceptional hearing care with a personal touch

Suffolk’s independent hearing specialists, combining expert care, cutting-edge technology and personalised service to help you hear at your best.
The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
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