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Ipswich takeaway's hygiene rating jumps from one to four stars

Chop Suey House has significantly improved its food safety standards after receiving a poor rating earlier this year.

The big picture: The Chinese takeaway was reinspected by Ipswich Borough Council's environmental health team last month and had its score upgraded from one to four stars.

The Chop Suey House on Norwich Road, Ipswich
Chop Suey House has significantly improved its food safety standards after receiving a poor rating earlier this year(Oliver Rouane-WilliamsIpswich.co.uk)

What happened before: Inspectors visiting the premises on 1 October found issues requiring attention across all areas assessed:

  • Hygienic food handling needed improvement, including preparation, cooking, reheating, cooling and storage.

  • Cleanliness and condition of facilities needed improvement, including layout, ventilation, hand washing facilities and pest control.

  • Management of food safety required major improvement, including systems for ensuring food safety and staff knowledge.

Yes, but: After receiving the one-star rating before the upgrade, the restaurant displayed a four-star rating sticker in its window and a three-star rating on Just Eat, where customers often order "blindly" without seeing the premises they're ordering from.

Why it matters: The discrepancy meant customers could have been making decisions based on incorrect food safety information, potentially risking their health and safety.

The bottom line: The dramatic turnaround from one to four stars showcases how quickly food establishments can transform their practices when addressing safety concerns properly.

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Despite a lack of promotion, the big reveal drew a good crowd of passersby

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