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Ipswich takeaway misleading customers with false food hygiene ratings

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An Ipswich takeaway is displaying false hygiene ratings in its window and on a major food delivery platform despite receiving a one-star rating from food safety inspectors earlier this month.

The Chop Suey House on Norwich Road, Ipswich
The Chop Suey House on Norwich Road, IpswichOliver Rouane-WilliamsIpswich.co.uk

The big picture: Inspectors visiting the Chinese takeaway on 1 October found issues requiring attention across all areas assessed:

  • Hygienic food handling needs improvement, including preparation, cooking, reheating, cooling and storage.

  • Cleanliness and condition of facilities needs improvement, including layout, ventilation, hand washing facilities and pest control.

  • Management of food safety requires major improvement, including systems for ensuring food safety and staff knowledge.

Yes, but: The restaurant currently displays a four-star rating sticker in its window and a three-star rating on Just Eat, where customers often order "blindly" without seeing the premises they're ordering from. They do not display a rating on their website.

The Chop Suey House on Norwich Road, Ipswich displays a 4-star rating in its window despite receiving a 1-star rating 30 days ago
The Chop Suey House on Norwich Road, Ipswich displays a 4-star rating in its window despite receiving a 1-star rating 30 days agoOliver Rouane-WilliamsIpswich.co.uk

Why it matters: The discrepancy means customers could be making decisions based on incorrect food safety information, potentially risking their health and safety.

The bottom line: Food businesses are required to prominently display their current food hygiene rating at their premises and ensure that online platforms show accurate information. The Chop Suey House isn't.

Stop, look, listen, live: Police teach vital road safety to nursery children

News

Young children at Hillside Nursery learned essential road safety rules through interactive sessions with police officers. The visit combined practical demonstrations with storytelling to help children understand safety messages.

Why it matters: Early safety education helps protect young children and establishes good habits that can last a lifetime.

The big picture: Ipswich Police are working to engage with children of all ages through interactive learning sessions, combining practical demonstrations with age-appropriate teaching methods.

Police teach vital road safety to nursery children at Hillside Nursery
Police teach vital road safety to nursery children at Hillside NurserySuffolk Police

The details: During the visit, two Ipswich police officers:

  • Demonstrated police equipment and allowed children to explore a police car

  • Taught road safety using the memorable phrase "stop, look, listen, live"

  • Measured children's heights to explain car seat requirements

  • Used a new storybook, "PC Ben", to explain police officers' roles

  • Checked previous craft projects made by the afternoon group

Between the lines: The visit represents a shift in community policing, focusing on early intervention and positive engagement rather than just enforcement.

The bottom line: By making safety education interactive and fun, police officers are helping Ipswich's youngest residents understand crucial safety messages while building positive relationships with law enforcement from an early age.

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