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How to spot and report fake household support scam targeting Ipswich

Ipswich residents are being warned about fraudsters sending scam text messages that promise £900 from the Household Support Fund in exchange for bank details.

Scam: Universal credit app
Do not click any links or provide bank details if you receive a message saying you are eligible for £900 from the Household Support Fund

Why it matters: Trading Standards officials say scammers are targeting vulnerable residents with convincing fake messages that appear to be from the Department for Work and Pensions (DWP).

The big picture: The scam text messages tell residents they are eligible for £900 from the Household Support Fund if they:

  • Click on an included link

  • Pay £1

  • Provide their bank details

How to spot the scam: The DWP will never:

  • Ask you to pay money to receive benefits or support

  • Request your bank details via text message

  • Send links asking for personal information

What you should do:

  • Do not click any links

  • Do not provide bank details

  • Forward suspicious messages to 7726 to report them

The bottom line: Residents seeking legitimate information about the Household Support Fund in Suffolk can find details on the Suffolk County Council website. If you receive a text, make sure you report it.

Our content is free to read thanks to the generous support of Ipswich School, Ellisons Solicitors and All About Hearing

Ellisons' new premises at Connexions on Princes Street, Ipswich

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Russell Osman having his ears checked by All About Hearing audiologist and co-director, Karen Finch

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