Skip to main contentEnter
Purposeful journalism for people who care about our town
Ipswich.co.uk logoSupport our journalism
News

How to spot and report fake household support scam targeting Ipswich

Ipswich residents are being warned about fraudsters sending scam text messages that promise £900 from the Household Support Fund in exchange for bank details.

Scam: Universal credit app
Do not click any links or provide bank details if you receive a message saying you are eligible for £900 from the Household Support Fund

Why it matters: Trading Standards officials say scammers are targeting vulnerable residents with convincing fake messages that appear to be from the Department for Work and Pensions (DWP).

The big picture: The scam text messages tell residents they are eligible for £900 from the Household Support Fund if they:

  • Click on an included link

  • Pay £1

  • Provide their bank details

How to spot the scam: The DWP will never:

  • Ask you to pay money to receive benefits or support

  • Request your bank details via text message

  • Send links asking for personal information

What you should do:

  • Do not click any links

  • Do not provide bank details

  • Forward suspicious messages to 7726 to report them

The bottom line: Residents seeking legitimate information about the Household Support Fund in Suffolk can find details on the Suffolk County Council website. If you receive a text, make sure you report it.

Our content is free to read thanks to the generous support of ICS, Lanman Solar and Attwells Solicitors

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
The Lanman Group

Lanman Solar

Lanman Solar is an award-winning, fully MCS-accredited sustainable energy company with a 5-star rating on Google. From its offices in Suffolk, it serves businesses and homes across East Anglia.
News

SEN Santa sessions at Buttermarket this weekend

Santa will turn down the music and limit numbers at the Buttermarket Shopping Centre this weekend after parents asked for calmer festive events for children with special educational needs (SEN).
by
Continue reading →
News

Suffolk researchers test whether singing can treat Parkinson's 'poker face'

Researchers in Suffolk are launching what they believe is the first UK study testing whether musical-theatre-style singing can rehabilitate facial expression in Parkinson's patients – addressing a symptom that affects around 9 in 10 people but has limited treatment options.
by
Continue reading →
News

Woman fighting for life after hit-and-run on Burrell Road

A woman is in a life-threatening condition in hospital after being hit by a car whose driver fled the scene on Burrell Road in Ipswich this morning, with a man in his 30s now arrested in connection with the incident.
by
Continue reading →

ICS, Lanman Solar and Attwells Solicitors

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
The Lanman Group

Lanman Solar

Lanman Solar is an award-winning, fully MCS-accredited sustainable energy company with a 5-star rating on Google. From its offices in Suffolk, it serves businesses and homes across East Anglia.
News

Gym manager's childhood inspires hospital toy appeal

A Martlesham gym manager who spent much of her childhood in hospital has launched a toy appeal that has collected nearly 150 Christmas gifts for young patients at Ipswich Hospital.
by
Continue reading →

ICS, Lanman Solar and Attwells Solicitors

The ICS team outside their offices in Henley, just outside Ipswich

ICS

Founded in 1998, ICS has been the trusted IT partner to businesses across Ipswich and Suffolk for over a quarter of a century.
The Lanman Group

Lanman Solar

Lanman Solar is an award-winning, fully MCS-accredited sustainable energy company with a 5-star rating on Google. From its offices in Suffolk, it serves businesses and homes across East Anglia.
News

Police appeal for witnesses after Pearl Road burglary

Detectives are investigating a burglary at a home on Pearl Road in Ipswich on Monday evening, where jewellery and bank cards were stolen and used fraudulently.
by
Continue reading →
Load more content
Our content is free to read thanks to
Our content is free to read thanks to
Our content is free to read thanks to
Want our best content delivered to your inbox every Friday?

Have you subscribed to our free weekly newsletter?

If you haven’t, you really should. You’ll get our best content delivered to your inbox every Friday afternoon, just in time for the weekend. You can unsubscribe at any time, although 99.7% of people don’t.

  • Lee Walker
  • Joe Bailey of Brighten the Corners
  • Mark Hubert
6,630+ people are already loving it