Skip to main contentEnter
Join 7,200+ people who care about this town
Ipswich.co.uk logoSupport our work
News

Five of eight mental health services at region's NHS trust deemed unfit by watchdog

Care watchdogs have rated most mental health services at Norfolk and Suffolk NHS Foundation Trust as 'requiring improvement' or 'inadequate', raising concerns for local patients.

The big picture: The trust, which serves Suffolk residents, has seen five out of eight of its services require improvement or be rated inadequate.

Why it matters: The findings from the Care Quality Commission (CQC), which independently monitors health services, come as the government announces reforms to improve mental health support nationwide. The safety ratings directly affect thousands of Suffolk residents who rely on these services.

A depressed man on a sofa
More than 9,090 Ipswich residents used mental health services in the year to March(Nik ShuliahinGetty Images)

By the numbers: The CQC's assessment found significant variations in service quality:

  • Five out of eight mental health services at the trust were judged unfit

  • Four services require improvement

  • One service was rated as inadequate

  • 40% of mental health services across England rated as requiring improvement or inadequate

Rated inadequate:

  • Wards for older people with mental health problems

Requiring improvement:

  • Community-based mental health services for working-age adults

  • Long-stay rehabilitation wards for working-age adults

  • Mental health crisis services

  • Specialist community mental health services for children and young people

Rated good:

  • Child and adolescent mental health wards

  • Community mental health services for people with learning disabilities or autism

  • Community-based mental health services for older people

What they're saying: Health Secretary Wes Streeting said: "Our outdated mental health system is letting down some of the most vulnerable people in our society, and is in urgent need of reform."

Chris Dzikiti, interim chief inspector of healthcare at CQC, highlighted concerns about children's mental health services, noting issues with "lack of resources, ageing estates and poorly designed facilities."

Mark Stafford-White, a Medical Negligence Solicitor at Ellisons , called the latest report "deeply concerning."

It is deeply concerning to see that NSFT has again been rated as inadequate, as this indicates that serious improvements still need to be made to the quality of care provided to some of the most vulnerable individuals in society.

This latest CQC inspection raises serious questions about patient safety, as inadequate services risk leaving patients without the support they need in times of crisis. Mental health care deserves the same level of priority, investment, and scrutiny as physical health services.

Unfortunately, the persistent disparity between the funding and attention given to mental health compared to physical health means that those struggling with mental health conditions often have to fight twice as hard to access the necessary care.

This situation must be addressed urgently to ensure that patient safety is always at the forefront of mental health care and that every patient receives the support they are entitled to.

What's next: The NHS says it is working to reduce waiting times and boost community services, including:

  • Expanding mental health teams in schools

  • Trialling new 24/7 open-access mental health centres

  • Working to ensure hospital care is delivered closer to people's homes

The bottom line: While some services at the trust maintain good ratings, the safety concerns across five key services highlight significant challenges in mental health care provision for Suffolk residents.

You can read it for free thanks to the generous support of David Button Funeral Directors and ICS

Despite a lack of promotion, the big reveal drew a good crowd of passersby

We're regenerating Ipswich – but we can't do it without you!

People tell us every day that our work matters – that it's making Ipswich better; that it's needed. But our work costs money, and unlike the Ipswich Star, we're not funded by national advertisers or owned by corporate US overlords. For just £4.75 a month, you can help fund our mission to restore pride of place and accelerate the much-needed regeneration of the town we call home.
Become a member →

In other news...

News

Suffolk New College beauty graduate wins national award

A former Suffolk New College student who left Ipswich for Hungary in 2021 has returned to the spotlight after winning a prestigious national beauty industry award – and now plans to move back to open her own spa and training space.
by
Continue reading →
News

Half a million COVID and flu jabs given in three months

NHS figures reveal 500,000 vaccinations have been administered across Suffolk and North East Essex since the campaign began in October, with community pharmacies hosting 1,700 walk-in clinics.
by
Continue reading →
News

Revolution Ipswich among 62 bars facing closure threat

Revolution Ipswich could close after its parent company moved towards administration, putting more than 3,000 jobs at risk nationwide, though bosses say they are in advanced talks to sell the business.
by
Continue reading →
News

Sizewell B seeks £800m extension to secure around 600 jobs to 2055

EDF Energy announced it is seeking government backing for an £800m investment to extend Sizewell B's operations by 20 years beyond its planned 2035 closure, that would secure around 600 permanent jobs in Suffolk until 2055.
by
Continue reading →
News

Charity football tournament calls on businesses for Suffolk Mind

Commercial cleaning firm Vivo Clean has launched its first-ever charity five-a-side football tournament to help bring Ipswich businesses together for mental health support and raise vital funds for Suffolk Mind.
by
Continue reading →
News

NHS seeks views on future of Suffolk community health services

The NHS Suffolk and North East Essex Integrated Care Board has launched a major engagement exercise asking residents how £100 million worth of community health services should be delivered over the next decade.
by
Continue reading →
Load more content
Our journalism is free thanks to
Our journalism is free thanks to
Want our best content delivered to your inbox every Friday?

Have you subscribed to our free weekly newsletter?

If you haven’t, you really should. You’ll get our best content delivered to your inbox every Friday afternoon, just in time for the weekend. You can unsubscribe at any time, although 99.7% of people don’t.

  • Lee Walker
  • Joe Bailey of Brighten the Corners
  • Mark Hubert
7,260+ people are already loving it