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Duke Street car park payment machines out of order again

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Ipswich's only independent news website

We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

Payment machines at Ipswich's largest Waterfront car park are not working for the second consecutive week, forcing drivers to use mobile apps to pay.

The big picture: All payment machines at Duke Street car park are currently out of service, leaving visitors unable to pay by card.

A broken payment machine at Duke Street car park in Ipswich
A broken payment machine at Duke Street car park in IpswichOliver Rouane-WilliamsIpswich.co.uk

Why it matters: The fault, which first occurred last Wednesday, means motorists must download and use a mobile app to pay for their parking. However:

  • Many drivers can't or don't wish to use their mobile devices to pay for parking.

  • Downloading the app, creating an account, and registering your card details can take time, which is not ideal for motorists in a rush or those who cannot get reception.

What they're saying: A spokesperson for Ipserv, the commercial arm of Ipswich Borough Council that manages the facility and operates several car parks across the town, said: "Unfortunately, there is an intermittent issue with the machine at Duke Street Car Park (21851), which our engineers are actively investigating."

The bottom line: Ipserv apologise for the convinience and ask customers to use the RingGo app for payment or call RingGo Customer Services on 020 3046 0010 for assistance while they work to resolve the problem.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

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Oliver Rouane-Williams speaking with an elderly couple in the town centre

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Theatre project transforms lives through art

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Ipswich.co.uk Logomark in a circle

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We publish the stories that matter and champion everything that's good about our town – without the ads, popups or tracking

Participants have praised the life-changing impact of a creative wellbeing programme at Ipswich's New Wolsey Theatre, designed to support people with multiple health conditions.

Why it matters: With long-term health conditions predicted to affect 68% of people by 2035, innovative approaches to supporting wellbeing and reducing health inequalities are becoming increasingly vital.

Tell Your Story exhibition at New Wolsey Theatre
Tell Your Story exhibition at New Wolsey TheatrePolly AldertonNew Wolsey Theatre

The big picture: Tell Your Story, produced by New Wolsey Theatre's Creative Communities team and funded by NHS Suffolk and North East Essex Integrated Care Board, brings together people with multiple health conditions in a supportive environment to develop skills in photography, animation and creative writing.

What they're saying: "This programme has been confidence building. It's a really lovely way of bringing people together in a safe space. The gentle introductions, and support and help of the team, makes you feel accepted and part of a little family," one participant said.

By the numbers:

  • 12 workshops led by photographer Gillian Allard and writer Dean Parkin

  • 30% of people currently live with a long-term condition

  • 70% of all health and care spending goes to long-term conditions

What's happening: A free exhibition showcasing participants' work is running in the theatre's lounge area until Monday, 17 February.

The bottom line: Tell Your Story demonstrates how creative expression can improve wellbeing, resilience and sense of agency for people living with long-term health conditions.

Oliver Rouane-Williams speaking with an elderly couple in the town centre

We can't do this without you!

If you value strong, free, independent local media that fights tirelessly for our town, please consider contributing just £24 per year

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