Residents are waiting for news after emergency services conducted a lengthy rescue operation at the town's waterfront on Wednesday.
The big picture: A multi-agency response was triggered after reports of a person falling into the River Orwell near Helena Road in the afternoon.
Suffolk Fire and Rescue Service was alerted at 3:18pm, dispatching crews from Ipswich East, Princes Street and Bury St Edmunds.
Suffolk Police, East of England Ambulance Service and HM Coastguard joined the operation.
An air ambulance was seen at the scene during the rescue efforts.
Police and rescue teams were still present at the scene at 6:30pm.
What they're saying: As of Wednesday evening, officials had not released any information about the identity of the person who reportedly fell into the water or the outcome of the rescue operation.
What's next: We've reached out to Suffolk Constabulary for an update which we will publish in due course.
The bottom line: This incident reminds residents to exercise caution around waterways, even in familiar settings. In light of this event, local authorities may wish to review safety measures along the waterfront.