Why it matters: Anglian Water says the investment aims to protect the region from future water shortages and support its growing population.
By the numbers:
£884 million total investment for Suffolk and Essex
£110 million for environmental improvements
£33 million for preventing storm overflow spills
£626 average annual customer bill (£1.72 per day)
The details: The programme includes:
Environmental improvements to local watercourses
Storm overflow spill prevention
Odour containment improvements
Upgrades to water recycling centres to accommodate population growth
Development of a new water grid connecting Norfolk, Suffolk and Essex
What they're saying: "Our programme of investment for this five years and beyond is transformational," said Don Maher, Anglian Water's Director of Customer and Wholesale Services. "It is critical to support our growing region, keeping customers' taps running and toilets flushing in the face of unprecedented challenges from population growth and climate change."
Support available: Anglian Water is also launching an £80 million support package for vulnerable customers, including:
A new discounted tariff for those with medical needs
Tailored support packages
Benefits assessment service
For help: Customers struggling with bills can contact Anglian Water's Extra Care Team on 0800 169 3630.
The bottom line: The £884 million investment will fund environmental improvements, storm overflow prevention, and upgrades to water recycling centres in Suffolk and Essex. It will also include an £80 million support package for the region's most vulnerable customers.
