Skip to main contentEnter
Join 8,080+ people who care about this town
Ipswich.co.uk logoSupport our work
News

Suffolk businesses face "most challenging environment since COVID"

Suffolk Chamber of Commerce's latest survey reveals local business activity and future prospects have plummeted to their lowest point since 2020/21.

Why it matters: The vast majority of economic measures are now in negative territory, with more companies reporting declines than improvements, signalling significant challenges for the local economy.

By the numbers:

  • Nearly 80% of Suffolk respondents expressed concerns about business taxation levels

  • Inflation fears jumped to 53% of companies, up 12 percentage points from last quarter

  • Just a fifth of Suffolk manufacturers and a third of service sector businesses are operating at full capacity

The details: The Quarterly Economic Survey for the first three months of 2025 shows steep declines across most sectors, with manufacturers reporting their worst figures since Q2 2020:

  • Cashflow down 20 percentage points to -35%

  • Capital investment down 23 percentage points to -29%

  • Investment in training down 10 percentage points to -16%

  • Confidence in turnover improving down 11 percentage points to -5%

Service sector hit harder: Declines were even greater for the county's service companies with significant falls in:

  • Domestic sales (down 26 percentage points to -12%)

  • Domestic orders (down 25 percentage points to -25%)

  • Investment in training (down 29 percentage points to -37%, the worst since Q2 2020)

What they're saying: "It's really tough out there and the agenda for growth seems very challenging. Another minimum wage increase is unwelcome when coupled with Employer NI increases. It's only going to get more challenging," said a manufacturer in West Suffolk.

"The worst business conditions in our 25-year history," reported a creative services company in East Suffolk.

Root causes: Business leaders identified several factors behind the downturn:

  • Increases to tax liabilities introduced by the Government

  • Removal of some business rates reliefs

  • Lowering the threshold for Employer National Insurance Contributions

  • Above inflation increases to the National Living Wage

  • Uncertainty over the wider global trading situation including US tariffs

Job market impact: The economic tightening is affecting employment, with manufacturers reporting a 22 percentage point fall in recruitment attempts over the last three months, while service companies saw a seven percentage point decline.

Paul Simon, Suffolk Chamber of Commerce
(Nicky WestNicky West)

What's next: Paul Simon, Suffolk Chamber's head of public affairs, called for two key measures:

  1. No further tax hikes on businesses during this Parliament with progressive reduction in business taxes.

  2. Infrastructure investment in the forthcoming Spending Review, including improvements to the Ely and Haughley rail junctions, and enhancement of the county's strategic road, 5G and water supply infrastructure.

The bottom line: Suffolk businesses are struggling under multiple economic pressures, with the Chamber of Commerce warning this is the most challenging business environment since the COVID pandemic.

You can read it for free thanks to the generous support of All About Hearing and Ipswich School

Despite a lack of promotion, the big reveal drew a good crowd of passersby

We're regenerating Ipswich – but we can't do it without you!

People tell us every day that our work matters – that it's making Ipswich better; that it's needed. But our work costs money, and unlike the Ipswich Star, we're not funded by national advertisers or owned by corporate US overlords. For just £4.75 a month, you can help fund our mission to restore pride of place and accelerate the much-needed regeneration of the town we call home.
Become a member →

In other news...

News

From heroin to ketamine: How Suffolk's drug use is changing

Drug consumption habits in Suffolk are shifting, with people moving away from opiates such as heroin and towards cocaine, ketamine and crack – and a new report warns the county is also facing a growing threat from synthetic opioids 500 times stronger than heroin.
byand
Continue reading →
News

Suffolk councillor backs National Year of Reading

A Suffolk County Council cabinet member has pledged her support for the National Year of Reading and visited a local library on World Book Day to join a session for babies and toddlers.
by
Continue reading →
News

Ipswich man charged with murder after woman found dead

An Ipswich man has been charged with murder following the death of a 28-year-old woman whose body was found at a Russet Road address in the early hours of Tuesday morning.
by
Continue reading →
News

Anglia Retail Park to get 24 new EV chargers

Anglia Retail Park is set to nearly triple its electric vehicle charging capacity, with 24 new chargers to be installed alongside the Lidl store.
by
Continue reading →
Load more content
Our journalism is free thanks to
Our journalism is free thanks to
Want our best content delivered to your inbox every Friday?

Have you subscribed to our free weekly newsletter?

If you haven’t, you really should. You’ll get our best content delivered to your inbox every Friday afternoon, just in time for the weekend. You can unsubscribe at any time, although 99.7% of people don’t.

  • Lee Walker
  • Joe Bailey of Brighten the Corners
  • Mark Hubert
8,080+ people are already loving it