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# Warning issued over fake Universal Credit app scam in Ipswich
- URL: https://www.ipswich.co.uk/warning-issued-over-fake-universal-credit-app-scam-in-ipswich/
- Published: 2024-10-10T09:49:00.000Z
- Updated: 2026-03-16T15:33:14.000Z
- Description: Suffolk Trading Standards has alerted residents to a fraudulent Universal Credit app circulating in the area.
- Author: Oliver Rouane-Williams
- Tags: News, Scams & Consumer Safety, #article, Suffolk Trading Standards, #Import 2026-03-16 14:46

**The big picture:** A fake Universal Credit app is putting Ipswich residents at risk of fraud and identity theft.

The Department for Work and Pensions has confirmed that no official app exists to manage Universal Credit accounts. [Suffolk Trading Standards](https://www.ipswich.co.uk/tag/suffolk-trading-standards/) urges anyone who has downloaded the app to delete it immediately.

![Scam: Universal credit app](https://storage.ghost.io/c/29/1e/291e4b7f-e551-4458-b546-61963954b22f/content/images/2026/03/1727963266-universal-credit-scam-8.png)

There is no Universal Credit app

**Why it matters:** If Universal Credit recipients use this unauthorised app, their personal and financial information could be compromised.

**Key details:**

- The fraudulent app mimics official branding and content
- It falsely offers features like applying for advance payments, viewing statements, and making account changes
- The DWP states there is no official Universal Credit app

**How to stay safe:**

- Only access Universal Credit through the official government website: [https://www.gov.uk/universal-credit](https://www.gov.uk/universal-credit?ref=ipswich.co.uk)
- Be wary of any apps claiming to manage Universal Credit accounts
- Delete the fake app if you've already downloaded it

**The bottom line:** Residents should remain vigilant and only use official government channels to access and manage their Universal Credit accounts. If you suspect you've been a victim of fraud, contact [Suffolk Trading Standards](https://www.suffolk.gov.uk/community-and-safety/suffolk-trading-standards?ref=ipswich.co.uk) for assistance.

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