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# Warning as roof cleaning cold callers target Ipswich IP3 area
- URL: https://www.ipswich.co.uk/warning-as-roof-cleaning-cold-callers-target-ipswich-ip3-area/
- Published: 2025-03-21T07:45:27.000Z
- Updated: 2026-03-16T15:17:32.000Z
- Description: Suffolk Trading Standards has received reports of traders going door to door in the IP3 area of Ipswich offering to clean moss from roofs.
- Author: Oliver Rouane-Williams
- Tags: News, Scams & Consumer Safety, #article, Suffolk Trading Standards, #Import 2026-03-16 14:45

**Why it matters:** Residents approached by these cold callers could be at risk of poor workmanship, overcharging, or potential scams.

![Mossy roof scam](https://storage.ghost.io/c/29/1e/291e4b7f-e551-4458-b546-61963954b22f/content/images/2026/03/1742461287-mossy-roof-scam-1.png)

Suffolk Trading Standards has received reports of traders going door to door in the IP3 area of Ipswich offering to clean moss from roofs Photo: Oliver Rouane-Williams (Ipswich.co.uk)

**The details:** The trading standards team was alerted to the activity at the end of last week, prompting a warning to local residents.

Officials advise never agreeing to work as a result of a cold call, stating: "While it might be tempting to agree to low prices being offered on the doorstep, think twice."

**What to do instead:**

- Get quotes from two or three traders
- Ask friends and family for recommendations
- Check Suffolk Trusted Trader for vetted and approved businesses at trustedtrader.team/Suffolk/
- Request the full name and address from traders, not just a mobile number
- Get a written quotation detailing all proposed work and final price BEFORE work begins
- Only pay in full once work is completed satisfactorily
- Avoid paying cash

**For protection:** Residents can request a FREE No Cold Calling sticker for their door by emailing [trading.standards@suffolk.gov.uk](mailto:trading.standards@suffolk.gov.uk) with their address.

**The bottom line:** All doorstep callers should be reported to Suffolk Trading Standards via the Citizens Advice Consumer Service on 0808 223 1133.

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