Warning as roof cleaning cold callers target Ipswich IP3 area
Suffolk Trading Standards has received reports of traders going door to door in the IP3 area of Ipswich offering to clean moss from roofs.
Why it matters: Residents approached by these cold callers could be at risk of poor workmanship, overcharging, or potential scams.
The details: The trading standards team was alerted to the activity at the end of last week, prompting a warning to local residents.
Officials advise never agreeing to work as a result of a cold call, stating: "While it might be tempting to agree to low prices being offered on the doorstep, think twice."
What to do instead:
- Get quotes from two or three traders
- Ask friends and family for recommendations
- Check Suffolk Trusted Trader for vetted and approved businesses at trustedtrader.team/Suffolk/
- Request the full name and address from traders, not just a mobile number
- Get a written quotation detailing all proposed work and final price BEFORE work begins
- Only pay in full once work is completed satisfactorily
- Avoid paying cash
For protection: Residents can request a FREE No Cold Calling sticker for their door by emailing trading.standards@suffolk.gov.uk with their address.
The bottom line: All doorstep callers should be reported to Suffolk Trading Standards via the Citizens Advice Consumer Service on 0808 223 1133.
Independent local journalism is expensive to produce
It's free for you to read thanks to the generous support of our partners.
Below the line