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# Trading Standards warns of spray foam insulation removal scam in Ipswich
- URL: https://www.ipswich.co.uk/trading-standards-warns-of-spray-foam-insulation-removal-scam-in-ipswich/
- Published: 2024-10-04T04:00:00.000Z
- Updated: 2026-03-16T15:33:41.000Z
- Description: Suffolk Trading Standards is alerting residents to a rise in cold callers, pressuring homeowners to pay for potentially unnecessary spray foam insulation removal.
- Author: Oliver Rouane-Williams
- Tags: News, Scams & Consumer Safety, #article, Suffolk Trading Standards, #Import 2026-03-16 14:46

**The big picture:** Officials have seen a sharp increase in complaints about companies making unsolicited calls offering to remove spray foam insulation, often using scare tactics about insurance problems or future house sales.

![Spray foam insulation in a loft](https://storage.ghost.io/c/29/1e/291e4b7f-e551-4458-b546-61963954b22f/content/images/2026/03/1727962404-spray-foam-removal-scam-1.png)

Residents who receive cold calls about spray foam insulation removal should contact Citizens Advice Consumer Service

**Why it matters:** While spray foam can cause issues if incorrectly applied, many of these cold-calling companies may not be legitimate.

**Key points:**

- Companies claim the original insulation was installed incorrectly and needs removal.
- They often state the original installer has gone out of business.
- Callers pressure homeowners to agree to expensive removal services.

**What they're saying:** "It is important that consumers are aware that these new companies are not always legitimate," a Suffolk Trading Standards spokesperson said.

**How to protect yourself:**

- Do your own research before agreeing to any work.
- Seek an independent expert opinion on whether removal is necessary.
- Consult the Royal Institution of Chartered Surveyors' consumer guide on spray foam.
- Use the RICS website to find a qualified, professional surveyor in your area.

**The bottom line:** Residents who receive cold calls about spray foam insulation removal should contact Citizens Advice Consumer Service on 0808 223 1133 for guidance.

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