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Emergency Services


New £12.8m ambulance hub takes shape in Ipswich
A steel signing ceremony has marked a key milestone in the construction of a new £12.8m ambulance hub in Ipswich, which will help keep more emergency vehicles on the road.
E-bike charging among new Christmas fire risks, warns Suffolk Fire Service
As more households own e-bikes and e-scooters, fire officials are highlighting the specific risks of battery charging alongside traditional Christmas hazards.
Elderly woman critical after Ipswich flat fire rescue
An elderly woman is in critical condition after being rescued from a ground floor flat fire in Ipswich during the early hours of Friday morning.
Electrical fault caused Otley school fire, investigation finds
An investigation has determined that an electrical fault sparked Monday's fire at Otley Primary School, which required eight fire crews to tackle the blaze.
Otley Primary School remains shut as investigation launched
Fire investigators are set to determine the cause of Monday's blaze at Otley Primary School, which saw eight fire crews respond to the scene.
Major emergency response as fire spreads through Otley school building
A significant fire and rescue operation is underway at Otley Primary School, where flames have spread from toilets to the roof of the building.
Suffolk Fire Service names new deputy chief
Suffolk Fire and Rescue Service has appointed Henry Griffin, a 20-year veteran of the service, as its new Deputy Chief Fire Officer following a competitive selection process.
Oil heater sparks house fire in Ipswich
Firefighters tackled a blaze at a house in Ellenbrook Green, Ipswich on Friday after an oil heater caught fire. All occupants escaped without injury.
Suffolk fire crews attended nearly 3,000 false alarms last year
Suffolk's fire and rescue service was called to 2,907 false alarms in 2023-24, the highest number in 13 years. Seven in 10 calls were due to faulty equipment.
Suffolk firefighters responding faster to serious fires than a year ago, but still slower than a decade ago
New data shows that Suffolk Fire and Rescue Service has cut its average response time to primary fires by 33 seconds over the past year. However, response times remain slower than a decade ago.
Suffolk Fire and Rescue Service honours local heroes at annual awards
Firefighters, staff, and volunteers celebrated for their service and bravery at Trinity Park Showground ceremony.
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