Suffolk residents urged to check on elderly neighbours after storms
Trading Standards is calling on Suffolk residents to help protect vulnerable neighbours from rogue traders who may try to exploit recent storm damage for profit.
Why it matters: Rogue traders often target elderly and vulnerable people after extreme weather events, charging excessive prices for unnecessary or poor-quality repairs.
The big picture: Trading Standards receives numerous complaints each year from residents who have been defrauded by doorstep scammers, with some cons involving thousands of pounds.
What they're saying: "No one should feel pressured into making a rash buying decision," a Trading Standards spokesperson said. "If in doubt always think twice and get a second opinion."
How to help your neighbours:
- Check their property for storm damage
- Remind them not to agree to work from passing traders
- Share details of vetted traders from Suffolk's Trusted Trader scheme
- Encourage them to check their home insurance policy for emergency assistance coverage
- Report suspicious activity to the Citizens Advice consumer helpline
Be smart: Before arranging any repair work, Trading Standards advises residents to:
- Never pay for work before completion
- Decline offers to be driven to the bank
- Obtain recommendations from trusted sources
- Visit https://trustedtrader.team/Suffolk/ for verified traders
The bottom line: Communities can help protect their most vulnerable members by staying vigilant and reporting suspicious activity to the Citizens Advice consumer helpline on 0808 223 1133.
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