> ## Content Index
> Fetch the complete content index at: https://www.ipswich.co.uk/llms.txt
> Use this file to discover other available public pages before exploring further.

# Suffolk Police report increased community engagement with new model
- URL: https://www.ipswich.co.uk/suffolk-police-report-increased-community-engagement-with-new-model/
- Published: 2024-10-11T04:41:53.000Z
- Updated: 2026-03-16T15:33:11.000Z
- Description: Suffolk Constabulary claims its new policing approach has boosted community interactions and improved response times since launching in late 2023.
- Author: Oliver Rouane-Williams
- Tags: News, Policing, #article, Suffolk Constabulary, #Import 2026-03-16 14:46

**The big picture:** The force reports public engagement increased countywide from 200 to 1,500 monthly interactions while non-emergency call response times improved.

- Community Policing Teams saw positive outcomes rise from 17.3% to 22.5%, police say.
- Over 2,500 appointments were made through the new "diary car" system.
- 88.2% of non-emergency calls were attended within 24 hours, up from 82.8%.

![Policeman](https://storage.ghost.io/c/29/1e/291e4b7f-e551-4458-b546-61963954b22f/content/images/2026/03/1727950053-policeman-2-10.webp)

Police say the approach has boosted community interactions and improved response times

**Why it matters:** The model aims to strengthen police-community ties while improving service delivery. Suffolk Police state it was developed in response to changing demands and public feedback.

**What they're saying:** Assistant Chief Constable Eamonn Bridger said the model "prioritises public engagement and gives our community what they need from our service."

- Suffolk Police and Crime Commissioner Tim Passmore called the initial results "very encouraging."
- Both officials emphasised the importance of continued monitoring and assessment.

**Between the lines:** The restructure introduced 80 Community Policing Officers across 50 new Community Policing Areas, focusing on neighbourhood policing and partnership working.

**What's next:** The new model will be assessed for a full 12-month period to ensure it meets public requirements.

**The bottom line:** Suffolk Police report early data suggests improved community relations and response times, though they stress this is just the beginning.

### Independent local journalism is expensive to produce

It's free for you to read thanks to the generous support of our partners.