Scammer targeting Suffolk businesses with fake council licence demands

A fraudster posing as a council worker is targeting licensed premises across Suffolk, demanding payments for supposed expired licences. Three businesses have already been targeted, with one making the payment.

A man on the phone at his cafe
A man on the phone at his cafe

The big picture: Suffolk Trading Standards and five local councils have issued an urgent warning after receiving reports of a man visiting licensed premises claiming to work for the local authority.

Why it matters: The scammer, who identifies himself as Matthew O'Donnell, is targeting licensed premises by:

  • Claiming their licences have expired
  • Demanding immediate payment of £206 for a 10-year licence
  • Providing bank account and sort code details that don't match official council records
A man on the phone at his cafe
A fraudster posing as a council worker is targeting licensed premises across Suffolk, demanding payments for supposed expired licences

How to spot the scam: Local authorities emphasise that they:

  • Never make unsolicited calls about licence payments
  • Don't send representatives to collect payments in person
  • Won't pressure businesses for immediate payment

What to do if you're targeted: Trading Standards advises business owners to:

  • Contact their local council's licensing department before making any payments
  • Report suspicious activity to Action Fraud at 0300 123 2040
  • Call their bank immediately if they've made a payment

The bottom line: All Suffolk councils – including Ipswich Borough Council, Mid Suffolk, Babergh, East Suffolk and West Suffolk – are urging business owners to remain vigilant and verify any licensing payment requests through official channels.

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