They couldn't afford to heat their home: How winter fuel grants changed one Suffolk couple's life

When Brian and Susan (not their real names) couldn't afford to keep their heating on despite working all their lives, a local winter fuel grant transformed their retirement. Their story shows why Suffolk Community Foundation's latest appeal is so vital.

Amanda Bloomfield, Jonathan Mason-Gordon, Yvonne Mason, Wendy Quantrill, Anna Hughes, Lady Clare, Countess of Euston, Hannah Bloom and Tim Passmore

The big picture: Suffolk Community Foundation has launched its annual Surviving Winter appeal as an estimated 90% of older people in the county face losing their winter fuel payments due to government policy changes.

Why it matters: The campaign is entering its 14th year at a critical time:

  • Many elderly residents are choosing between heating and eating.
  • The Foundation can no longer raise funds by asking people to donate unwanted winter fuel payments.
  • The appeal has previously provided a lifeline for thousands of vulnerable people.
Amanda Bloomfield, Jonathan Mason-Gordon, Yvonne Mason, Wendy Quantrill, Anna Hughes, Lady Clare, Countess of Euston, Hannah Bloom and Tim Passmore
Amanda Bloomfield, Jonathan Mason-Gordon, Yvonne Mason, Wendy Quantrill, Anna Hughes, Lady Clare, Countess of Euston, Hannah Bloom and Tim Passmore Photo: Cherry Beesley (Suffolk Community Foundation)

The human impact: Brian and Susan's story shows how the programme helps:

  • Their health was deteriorating as they couldn't afford heating despite working full-time throughout their lives.
  • After seeing a Facebook advert, they reached out to Gatehouse for support.
  • The charity secured them a better electricity deal and provided a one-off payment from the Surviving Winter fund.
  • They are now financially stable and able to enjoy retirement.

How to help: The Foundation is asking for donations:

  • £175 could help someone pay for gas or electricity
  • £350 could provide 500 litres of heating oil
  • Donations can be made by phone (01473 602602) or at any Suffolk Building Society branch

Who can apply: Support is available for Suffolk residents who:

  • Are aged 66 and above
  • Do not receive pension credit
  • Have an income of no more than £20,000 (single) or £24,000 (double)
  • Have savings of no more than £5,000

The bottom line: "Many older people are extremely anxious about the high cost of energy and are having to make difficult choices between heating and eating every single day," says Anna Hughes, Interim Chief Executive at Suffolk Community Foundation. "But Surviving Winter can help – which is why we are appealing to anyone who feels able to donate to consider doing so."

For more information or to donate, visit https://www.suffolkcf.org.uk/surviving-winter-appeal/

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