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# How to spot and report fake household support scam targeting Ipswich
- URL: https://www.ipswich.co.uk/how-to-spot-and-report-fake-household-support-scam-targeting-ipswich/
- Published: 2024-10-29T08:12:43.000Z
- Updated: 2026-03-16T15:31:46.000Z
- Description: Ipswich residents are being warned about fraudsters sending scam text messages that promise £900 from the Household Support Fund in exchange for bank details.
- Author: Oliver Rouane-Williams
- Tags: News, Scams & Consumer Safety, #article, Suffolk Trading Standards, #Import 2026-03-16 14:46

![Scam: Universal credit app](https://storage.ghost.io/c/29/1e/291e4b7f-e551-4458-b546-61963954b22f/content/images/2026/03/1727963266-universal-credit-scam-4.png)

Do not click any links or provide bank details if you receive a message saying you are eligible for £900 from the Household Support Fund

**Why it matters:** Trading Standards officials say scammers are targeting vulnerable residents with convincing fake messages that appear to be from the Department for Work and Pensions (DWP).

**The big picture:** The scam text messages tell residents they are eligible for £900 from the Household Support Fund if they:

- Click on an included link
- Pay £1
- Provide their bank details

**How to spot the scam:** The DWP will never:

- Ask you to pay money to receive benefits or support
- Request your bank details via text message
- Send links asking for personal information

**What you should do:**

- Do not click any links
- Do not provide bank details
- Forward suspicious messages to 7726 to report them

**The bottom line:** Residents seeking legitimate information about the Household Support Fund in Suffolk can find details on the [Suffolk County Council website](www.suffolk.gov.uk/community-and-safety/communities/healthier/cost-of-living-support/household-support-fund). If you receive a text, make sure you report it.

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