How to spot and report fake household support scam targeting Ipswich

Ipswich residents are being warned about fraudsters sending scam text messages that promise £900 from the Household Support Fund in exchange for bank details.

Scam: Universal credit app
Scam: Universal credit app
Do not click any links or provide bank details if you receive a message saying you are eligible for £900 from the Household Support Fund

Why it matters: Trading Standards officials say scammers are targeting vulnerable residents with convincing fake messages that appear to be from the Department for Work and Pensions (DWP).

The big picture: The scam text messages tell residents they are eligible for £900 from the Household Support Fund if they:

  • Click on an included link
  • Pay £1
  • Provide their bank details

How to spot the scam: The DWP will never:

  • Ask you to pay money to receive benefits or support
  • Request your bank details via text message
  • Send links asking for personal information

What you should do:

  • Do not click any links
  • Do not provide bank details
  • Forward suspicious messages to 7726 to report them

The bottom line: Residents seeking legitimate information about the Household Support Fund in Suffolk can find details on the Suffolk County Council website. If you receive a text, make sure you report it.

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