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# Greater Anglia claims top spot for UK train punctuality for sixth consecutive quarter
- URL: https://www.ipswich.co.uk/greater-anglia-claims-top-spot-for-uk-train-punctuality/
- Published: 2024-11-22T08:36:00.000Z
- Updated: 2026-03-16T15:29:43.000Z
- Description: Greater Anglia has maintained its position as the UK's most punctual train operator, according to its latest performance figures. The company reports seven of its routes are achieving over 95% punctuality rates.
- Author: Oliver Rouane-Williams
- Tags: News, Public Transport, #article, Greater Anglia, #Import 2026-03-16 14:46

**The big picture:** The train operator says it has delivered the highest national punctuality results for six consecutive quarters since April 2023, with an average of 94.7% of trains running on time in the most recent four-week period to 9 November.

**Why it matters:** The figures suggest significant improvements in reliability for Ipswich rail users, with the company historically averaging between 87% and 91% annually:

- Services between Ipswich and Felixstowe are running at 95.4% punctuality
- London to Norwich intercity services, stopping at Ipswich, are achieving 94% reliability
- Great Eastern services through Essex and Suffolk, including Ipswich, Colchester and Chelmsford, are reaching 96% reliability
- The operator's annual average for cancelled services stands at 1.7%

![A photo of Ipswich train station taken from the forecourt](https://storage.ghost.io/c/29/1e/291e4b7f-e551-4458-b546-61963954b22f/content/images/2026/03/1720823877-ipswich-train-station-jpeg-5.jpg)

London to Norwich intercity services, stopping at Ipswich, are achieving 94% reliability Photo: Oliver Rouane-Williams (Ipswich.co.uk)

**Between the lines:** The company uses several different measures to track punctuality:

- Public Performance Measure (PPM) - measuring arrival times at destination stations for each service
- "Time to 3" - trains arriving within 3 minutes at every station they serve
- "On time" performance - trains arriving exactly when scheduled

**By the numbers:**

- 94.7% - current network-wide punctuality
- 94.3% - moving annual average PPM figure
- Seven routes achieving more than 95% reliability
- Traditional annual performance: 87-91%

**What they're saying:** "We are very pleased to be delivering consistently high levels of punctuality for our customers and stakeholders across East Anglia," says Martin Beable, Managing Director, Greater Anglia.

**The bottom line:** While the figures show promising improvements in service reliability, they represent Greater Anglia's own performance measures. Independent verification of the "most punctual operator" claim was not provided in the release.

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