Why it matters: The Waterfront's bars and restaurants attract visitors from across the borough and beyond, but until now lacked a dedicated taxi provision for safe travel home after dark.
The details: The Key Street stand accommodates up to six vehicles and operates 365 days a year. It was proposed by members of the taxi trade earlier this year and designed in consultation with the Council's Conservation Officer to complement the historic surroundings.
A Traffic Regulation Order restricts non-taxi vehicles from using the stand, with signage and road markings now in place to ensure safety for pedestrian traffic.
What they're saying: "The new taxi rank is ideally located for taxi drivers and their passengers, as well as local businesses and their patrons, helping ensure safe and reliable transport at all hours," said Councillor John Cook, Portfolio Holder for Communities and Sport at Ipswich Borough Council.
"Taxis are the only form of public transport available around the clock, and their presence helps reduce the risk of crime and disorder by assisting people to get home safely and efficiently after a night out."
For context: A statutory public consultation ran from 19 May to 16 June 2025, inviting feedback from residents, visitors, local businesses, and the taxi trade. The proposal was reviewed by Suffolk Police and approved by Suffolk County Council.
What's next: Ipswich Borough Council says it remains committed to reviewing taxi provision across the town to ensure services meet resident demand, improve public safety and support local businesses.
The bottom line: Ipswich now has a dedicated 24/7 taxi provision at one of its key hospitality destinations, making it safer and easier to get home after a night out on the Waterfront.
