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'Chaotic and disorderly' Ipswich nursery turns around 'inadequate' rating in five months

Twizzle Tops Day Nursery on Cavendish Street has transformed its Ofsted rating from 'inadequate' to 'good' in just five months, showing significant improvement across all areas following a series of interventions.

Why it matters: The improvement comes after concerns were raised about children's safety and education at the nursery in July 2024, when inspectors found multiple failings in leadership and safeguarding. The nursery closed before reopening.

The big picture: Inspectors visiting the nursery in December found it had successfully addressed all major concerns, with improvements noted in:

  • Safeguarding arrangements

  • Staff training and supervision

  • Support for children with special educational needs

  • Behaviour management

  • Record keeping

However, it should be noted that at the time of the latest inspection, just two children were on the books.

Twizzle Tops Day Nursery in Ipswich
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Twizzle Tops Day Nursery on Cavendish Street has transformed its Ofsted rating from 'inadequate' to 'good' in just five months

What they're saying: "Staff engage well with children during their play. They focus on supporting children to engage positively with others," Ofsted inspectors noted in their latest report. "They role model kind and respectful behaviours which children then copy."

Behind the turnaround: The nursery, which had previously failed to ensure all staff had proper background checks, lacked adequate training on safeguarding procedures and was described as "chaotic and disorderly" by inspectors, implemented comprehensive changes after July's inspection, including:

  • Appointing a new deputy manager

  • Introducing robust recruitment procedures

  • Improving accident recording systems

  • Establishing a proper key worker system

  • Delivering comprehensive staff training

What's still needed: While the overall rating is now 'good', inspectors identified two areas for further improvement:

  • Developing outdoor learning opportunities

  • Enhancing provisions for physical activities indoors

The bottom line: The nursery's improvement from 'inadequate' to 'good' demonstrates significant progress in ensuring children's safety and education. However, questions remain about whether or not performance levels continue once numbers increase.

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