Why it matters: Suffolk Mobility Solutions hopes to help more residents with disabilities, trauma, or age-related illnesses maintain independence in their own homes through specialist home improvements – a mission deeply personal to its founder.
The big picture: The company, which has completed over 100 transformation projects in four years, was named Overall Winner at the UK Business Awards and secured gold for "Best Customer Service" in the Micro Business category.
A personal mission: Director Ian Bell's journey into mobility solutions began in 2012 when his wife Glynis suffered a stroke while they were visiting America. "From that day our lives changed, and I started to understand the difficulties faced by people who have had sudden trauma," said Bell.
The experience of adapting their own "forever home" for wheelchair accessibility gave Bell first-hand insight into the challenges many families face.
What they're saying: "The awards certainly move our business forward as we help more and more people in Suffolk to live their lives in safety, with independence and with dignity," said Bell.
"For a micro business Suffolk Mobility Solutions has done a fantastic job putting the needs of its customers at the forefront of its business," added Neil Skehel, CEO of Awards International, which organises the UK Business Awards.
Behind the scenes: The awards, also known as "The Dons", were established eight years ago to recognise business excellence. Over 300 companies from various sectors have participated since its inception.
The bottom line: With personal experience driving its mission, Suffolk Mobility Solutions' planned expansion could provide crucial support for residents needing home adaptations to maintain their independence.
